All Terms & Conditions of 99bt

1 General Provisions

99bt is an online casino and betting platform operated for players in Bangladesh. These Terms govern the legal relationship between 99bt and its users.

By accessing, browsing, or using any service on the site, you agree to all the clauses of these Terms. If you disagree with any part of these Terms, please refrain from using this site.

99bt reserves the right to modify these Terms at any time. Changes take effect as soon as they are published. It is the responsibility of users to review this page regularly.

In these Terms, "we", "us", or "platform" refers to 99bt; and "you", "user", or "member" refers to any registered or unregistered user of the site.

2 Eligibility & Age Requirement

The following eligibility criteria must be met to use 99bt's services:

• You must be at least 21 years of age. This platform is operated exclusively for those aged 21 and above.
• You must be a legally competent adult who is capable of entering into a contract in your own name.
• You must not be a resident of any area where online gaming is completely prohibited.
• You must operate your account in your own name and using your own funds.

If an attempt by a minor to open an account is detected, 99bt will immediately close that account and return any deposited funds. We may request necessary documents for age verification.

3 Account Registration

To play on the 99bt platform, you must first create a personal account. Providing accurate and complete information at the time of registration is mandatory.

3.1 One Account Policy

Each individual may open only one account. If a single person holds multiple accounts, they will be closed along with forfeiture of any bonuses. Attempting to open multiple accounts from the same device, IP address, or payment method also constitutes a violation of this policy.

3.2 Login Credential Security

It is your responsibility to keep your username and password completely confidential. Allowing anyone else to access your account is strictly prohibited. Notify the 99bt support team immediately of any unauthorised activity on your account.

3.3 Updating Information

If your personal details change after registration, update your account profile immediately or inform the support team. 99bt will not be responsible for any inconvenience caused by incorrect or outdated information.

4 Account Verification

99bt is committed to maintaining a secure and transparent platform. To this end, we may request verification of your identity and address when necessary.

The following documents may typically be requested for verification:

• A copy of your National ID Card (NID) or passport
• A recent utility bill or bank statement as proof of address
• Documents confirming ownership of your payment method

99bt reserves the right to hold withdrawals until verification is complete. The verification process is conducted entirely via SSL encryption, and your documents are stored with the highest level of security.

5 Deposits & Withdrawals

5.1 Deposit Terms

The following methods can be used to deposit funds into 99bt: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300.

When making a deposit, please note that the payment account used must be registered in your own name. Deposits from third-party accounts are strictly prohibited.

5.2 Withdrawal Terms

The following rules apply when withdrawing funds from your account:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made via the same method used for the deposit.
• Withdrawal processing generally takes 5–30 minutes.
• Withdrawals may be delayed if account verification has not been completed.
• Bonus funds cannot be withdrawn until the wagering requirements applied to the bonus have been met.

5.3 Transaction Errors

If a transaction encounters a problem due to a technical error, notify the 99bt support team immediately. 99bt will investigate and resolve any erroneous transactions. Deliberately exploiting technical errors to gain an unfair advantage is a punishable offence.

6 Bonuses & Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000; if you deposit ৳32,000 you will receive the maximum bonus of ৳15,000 and your total balance will be ৳47,000.

6.2 Wagering Requirement

A 10x wagering requirement applies to the welcome bonus. The wagering requirement is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: a ৳1,000 bonus × 10 = completing ৳10,000 worth of bets will make the bonus winnings withdrawable.

6.3 General Bonus Rules

• Each bonus offer may have a specific expiry period — if the wagering requirement is not met within that period, the bonus may be cancelled.
• If you make a withdrawal while a bonus is active, any unearned bonus will be cancelled.
• Each individual is eligible to receive the welcome bonus only once.
• 99bt reserves the right to modify, suspend, or cancel any bonus offer.
• If evidence of bonus abuse is found, the bonus and any associated winnings will be forfeited.

7 Betting Policy

7.1 Casino Games

99bt offers various types of games including slots, live casino, and fishing games. Every game is operated in accordance with fair play principles. Game outcomes are determined by a Random Number Generator (RNG), which ensures impartiality.

7.2 Sports Betting

Bets can be placed on various sports including cricket, football, and kabaddi. Betting odds are variable and may change up until the start of an event. Once a bet is placed, it cannot be cancelled or changed unless explicitly permitted by the platform.

7.3 Technical Issues

If a disconnection or technical issue occurs during a game, 99bt will resolve it in accordance with its standard policies. For incomplete rounds, decisions will be made based on system logs.

7.4 Minimum & Maximum Bets

Minimum and maximum bet amounts are set for each game and market, and are displayed in the game interface. 99bt reserves the right to change these limits at any time.

8 VIP Program

The 99bt VIP Program has five tiers. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Advancement to higher tiers is possible through regular play. 99bt reserves the right to change VIP benefits and privileges. The specific terms for each VIP tier are detailed in the relevant section of the site.

VIP cashback is credited to your account once per week. The applicable terms must also be followed when withdrawing cashback.

9 Prohibited Conduct

The following activities are strictly prohibited on the 99bt platform:

• Creating or operating multiple accounts.
• Creating or operating an account using another person's identity.
• Placing strategic bets through linked accounts to take advantage of bonuses.
• Attempting to access or manipulate the platform's software or systems.
• Using automated software, bots, or scripts.
• Using the platform for money laundering or any illegal activity.
• Harassing, intimidating, or insulting platform staff or other users.
• Providing false or misleading information.

If any of the above conduct is proven, 99bt will immediately close the account, forfeit all bonuses and associated winnings, and may take legal action if necessary.

10 Account Suspension & Closure

10.1 Suspension by 99bt

99bt may suspend or close an account without notice in the following circumstances:

• A breach of the Terms is proven.
• Failure to cooperate with the verification process.
• Fraud or suspicious activity is detected.
• At the direction of a legal or regulatory authority.

10.2 Closure Request by the User

You may request closure of your account at any time by emailing the support team. Before the account is closed, please ensure you have met all applicable conditions and completed any balance withdrawal.

10.3 Inactive Accounts

99bt follows a specific policy regarding accounts that have been inactive for an extended period. A maintenance fee may apply to inactive accounts, which will be deducted directly from the balance.

11 Responsible Gaming

99bt places the highest priority on responsible gaming. We believe that gaming is a form of entertainment, not a solution to financial problems.

• Do not bet beyond your means.
• Avoid gaming with borrowed money.
• Take regular breaks and keep your gaming time limited.
• Do not place bets driven by negative emotions (frustration, anger, anxiety).

If you find it difficult to control your gaming, please contact 99bt's responsible gaming department. We can offer various forms of support, including self-exclusion and deposit limit settings. For more details, visit our Responsible Gaming page.

This platform is for users aged 21 and above only. We actively take steps to protect minors from gaming.

12 Privacy

Protecting your personal information is very important to 99bt. We keep your data secure using SSL encryption and industry-standard security measures.

To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy page. The Privacy Policy is an integral part of these terms and conditions.

We will not disclose your personal information to third parties without a valid legal reason. However, necessary information may be shared with our payment processors (bKash, Nagad, Rocket) and technology partners, and this is always done in a secure manner.

13 Limitation of Liability

99bt will not be held responsible for the following:

• Loss or damage caused by internet disconnection or issues with the user's device.
• Problems caused by delays or errors in third-party payment methods.
• Loss resulting from a user's login credentials falling into someone else's hands.
• Service interruptions caused by unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, and similar events.
• Any complaint regarding a game outcome where the RNG has been proven to have functioned correctly.

99bt always operates in a fair and transparent manner and endeavours to review and resolve all legitimate complaints appropriately.

14 Changes to Terms

99bt reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will endeavour to notify users in advance.

Updated terms and conditions will take effect as soon as they are published on this page. Continued use of the site after any changes will be considered acceptance of the new terms.

If you have any questions or concerns about the terms and conditions, please contact us via 24/7 live chat or email: [email protected]. Our support team is able to assist in both Bengali and English.