99bt's Privacy Policy
Protecting your personal information is our top priority. Through SSL encryption and strict data security measures, we keep every piece of your information completely safe.
Introduction & Purpose
99bt is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting user privacy is a fundamental responsibility. This Privacy Policy ("Policy") explains how 99bt collects, stores, uses, and protects your personal information.
This Policy applies to the 99bt website (https://99bt.lat) and all related services. By using our platform, you automatically agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.
What Information We Collect
Personally Identifiable Information
When you create an account at 99bt or use our services, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Relevant document details for identity verification
- Age verification information (our platform is for users aged 21+ only)
Financial Transaction Information
To process payments securely and comply with Anti-Money Laundering (AML) policies, we collect:
- bKash, Nagad or Rocket account numbers (partial)
- Deposit and withdrawal amounts and dates
- Transaction history and reference numbers
- Information needed to detect suspicious activity
Technical Information
The following is collected automatically to ensure the security and performance of our platform:
- IP address and device type
- Browser type and version
- Operating system
- Session duration and page visit details
- Cookies and similar tracking technologies
Gaming Activity Information
Collected to ensure responsible gaming and to improve your experience:
- Play history and betting records
- Bonus and promotion usage details
- Preferred game types
- Win and loss statistics
- Responsible gaming settings and limits
Purpose of Information Use
99bt uses your information only for legitimate and necessary purposes. The main reasons we use your information are as follows:
3.1 Account Management & Service Delivery
We need certain personal information to create and manage your account and to provide you with all our gaming services. This includes verifying your identity, ensuring login security, and maintaining the protection of your account.
3.2 Payment Processing
We need financial information to securely process your deposit and withdrawal transactions via bKash, Nagad and Rocket. We do not store complete payment details — only the transaction reference and the portion needed for verification.
3.3 Regulatory Compliance & Fraud Prevention
We retain certain information to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) policies, and to detect and prevent fraudulent activity. This is essential for the security of all users.
3.4 Responsible Gaming
It is our ethical responsibility to monitor your gaming activity, identify unusual or risky behaviour, and provide timely support. This information is used solely for your protection.
3.5 Customer Service & Communication
Your contact information is used to communicate with you about service matters, send important account updates, and resolve technical issues. We do not send marketing messages without your consent.
Cookies & Tracking Technologies
Cookies are small text files stored in your browser. The 99bt website uses cookies to function properly and to improve your experience.
Cookies we use:
- Essential Cookies: These cookies are necessary to maintain login sessions, store security tokens, and ensure the basic functionality of the platform.
- Functionality Cookies: Used to remember your preferences, language settings, and account customisations.
- Analytics Cookies: Used to understand how our platform is being used and to improve service quality. Data from these cookies is aggregated and anonymous.
- Security Cookies: Help prevent fraud and cyberattacks.
You can disable cookies from your browser settings, but this may affect some platform functionality. Essential cookies remain active at all times to keep our service running.
Sharing Information with Third Parties
99bt never sells your personal information. However, in limited circumstances we may need to share certain information with third parties:
5.1 Technology Service Providers
We work with technology partners to operate our platform — such as game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.), payment processors, and cloud service providers. These partners receive only the information necessary for their specific function and are required to comply with our privacy standards.
5.2 Legal Obligations
We may be required to disclose information through court orders, lawful requests from law enforcement agencies, or other legal processes. In such cases, we provide only the information legally required.
5.3 Asset Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such cases, the new entity will also be bound by the terms of this Privacy Policy, and we will notify you in advance.
Data Security Measures
SSL Encryption
Our entire platform is protected by SSL/TLS encryption. Every piece of data sent from your browser to our servers is completely secure.
Data Encryption
Stored sensitive data is protected using industry-standard encryption methods. Data is fully protected from unauthorised access.
Round-the-Clock Monitoring
Our systems are monitored 24/7. Suspicious activity is detected and blocked immediately.
Access Control
Only authorised staff can access the information they need. Strict role-based access controls are enforced.
While we take the highest measures to protect your information, no system can claim to be 100% secure when transmitting data over the internet. We therefore advise you to take precautions as well — never share your password with anyone, and log out of your account after using an unfamiliar device.
Data Retention Period
99bt retains your information only for as long as it is needed. Specific retention periods are as follows:
7.1 Account Information
We retain your core account information for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
7.2 Transaction Records
Financial transaction records must be retained for an extended period in accordance with anti-money laundering laws and other financial regulatory requirements.
7.3 Technical Logs
Technical logs collected for security and system debugging are generally retained for a limited period and then automatically deleted.
7.4 Account Deletion Requests
If you request the deletion of your account and data, we will delete what is not required to be retained beyond legal obligations within a reasonable time. Submit your request to [email protected].
Your Privacy Rights
As a 99bt user, you have the following rights:
- Right to Access: You can find out what information we hold about you and how we use it.
- Right to Rectification: If your information is incorrect, you can request that it be corrected.
- Right to Erasure: You can request that your information be deleted beyond what is required by legal obligations.
- Right to Restrict Processing: In certain circumstances, you can restrict the processing of your information.
- Right to Data Portability: Where reasonable, you can request your information in a structured, machine-readable format.
- Right to Object: You can object to the processing of your information for specific purposes.
To exercise these rights, contact us at [email protected]. We will process your request within a reasonable time.
Minors & Age Verification
99bt is strictly a platform for adults. Our services apply only to those aged 21 or above. We do not intentionally collect information from anyone under the age of 21.
We verify age during the account registration process. If we learn that a user is under 21, their account will be suspended immediately and any collected information will be deleted.
Changes to the Policy
99bt may update this Privacy Policy from time to time. Changes may be prompted by legal changes, service updates, or security improvements. For each change:
- The "Last Updated" date on this page will be changed.
- For significant changes, we will provide notice to your registered email or on the platform.
- Continued use of the platform after a change will be considered acceptance of the new policy.
We recommend that you check this page regularly and stay informed about the protection of your information.
Privacy Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Active 24/7 — chat with us directly on the platform
- Language: Support is available in Bengali and English
Our team will respond to your privacy-related requests within a reasonable time. We treat every request with care.
Play safely, enjoy with peace of mind
Your information is secure at 99bt and your gaming experience is safe. Join our platform today.
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